THE POWER OF EMPATHY AND COMMUNICATION IN TRANSFORMING CNA CARE

Rawsi Williams rightly said, “To do what nobody else will do, a way that nobody else can do, despite all we go through; that is to be a nurse.”

It takes years of training, education, and expertise to become a nurse. However, once the basic requirement is met, this job expects you to be compassionate and caring. Empathy is the foundation of nursing. When we treat patients as our own, and step into their shoes, that is when we can nurse them back to health. Nobody falls sick of one’s own accord, it is misfortune that restricts one to the bed, daily tests, and trouble. So, at the best nurse training academy in San Jose- Nurse Builders Academy, we never compromise on imparting soft skills. With a holistic approach towards instruction, we have elaborated on the power of empathy and communication in this blog. Read on to learn more about how you can transform CNA care, one day at a time.

Empathy: The Foundation of Quality Care

No matter who you are working with, whether a child or an adult, you must be empathetic. Empathy is the foundation of quality care because it ensures your patient feels comfortable in your presence. It is a key component in establishing a relationship with patients and building trust. Healthcare environments can be overwhelming for patients so it is important for nursing assistants to deal with care and sensitivity. With empathy at the core, healthcare professionals excel at their jobs because they can achieve the following

• Building Trust With Patients
• Enhancing Patient Satisfaction
• Reducing Feelings of Isolation
• Making an Emotional Connection
• Understanding Patient Backgrounds
• Reducing Patient Anxiety and Stress
• Recognizing Silent Struggles
• Fostering a Positive Healing Environment

Communication: The Key to Effective Care

Communication helps promote any kind of relationship. In the same way, communication is also key when it comes to effective patient care. Clear and effective communication helps you understand the particular needs of your customers. CNAs also work as the link between patients and their families, doctors, and the whole healthcare setup. Read on to learn more about why efficient care is not possible without communication. It is imperative because of the following reasons.

• Facilitating Accurate Information Exchange
• Enhancing Patient Understanding
• Promoting Family Involvement
• Clarity and Simplicity in Medical Explanations
• Active Listening
• Handling Emotional Conversations
• Tailoring Communication to Patient’s Needs
• Communication with Colleagues and Teams

We agree with Jean Watson when he said, “Caring is the essence of nursing”, and thus incorporate soft skills into our training program. They prove indispensable in nurturing a patient back to health. Effective communication allows the patients to ask questions without hesitation and makes sure the patient’s families are on the same page. When we are empathetic, our patients feel comfortable and thus panic comparatively less. If you want comprehensive training, make sure you connect with the best nursing academy in Salina - Nurse Builders Academy. With years of experience and expertise, we make a difference and you will see it for